Archive for the ‘Uncategorized’ Category

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eBay is up to something… Possible changes to Feedback System?

April 14, 2006

Yesterday on the Auctionbytes newsflash, Ina had an article about a survey that a poster on the OTWA boards was asked to fill out by eBay. According to the poster, the topic of the survey was eBay's Feedback System. Survey questions indicate that bidders will have the opportunity to rate the seller on different aspects of the transaction such as;

seller communication, item as described, shipping & handling and shipping times. These "pieces" of the transaction will be rated on a 5 point scale similar to Shopping .com 's rating scale.

While eBay would not confirm or deny changes to the feedback system; I personally feel this is coming to give eBay Express shoppers a feedback system that is similar to sites like shopping.com.

Websites cited:

AuctionBytes

www.otwa.com forums

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25 Tips On How To Be Safe In Your eBay Buying and Selling

April 12, 2006

Found this article today while it is on the dailyindia.com website, has some excellent tips for eBayers no matter where they are. By the way, dailyindia.com subcontracts with some great article writers. I suggest you check them out reguarly. This article does a good job of outlining many of the eBay pitfalls that many new eBayers and veterans alike fall for. This is a list to post right beside your computer. Let me comment on the highlights: #3. High Value or high volume for newly registered sellers. This is a big one! New sellers who are selling high value/volume items are more than likely scammers trying to fleece you. These accounts are usually terminated by eBay within days or even hours. However they are still able to generate some "profits" from the short time they are live. #7. Unusual sales pattern. If the recent sales do not match items sold in the past (this can usually be seen by looking at their feedback), then that is a good indication of a hijacked eBay account. The account may be legitimate but it was hijacked by the scammer for their devoius deeds. #9. Location, Location, Location. Make sure the gooods match the location as stated everywhere you can find it on eBay! The location on the feedback page should match the location on the auction page as well as the location stated in any email correspondence. #20. "I noticed your Bid…" Never conduct business with anyone who contacts you regarding recent items you have bid on. On one hand they are offering to handle the transaction outside of ebay which is against eBay policy, while on the otherhand they are usually fraudsters or at best unscrupulous sellers. #24. Time is of the essence. This is one that I knew about but was not exactly sure how the scammers pulled it off. Basically the scammers troll eBay for high priced items with multiple bidders and they send the bidders who did not win the items a Second Chance Offer. For more information about real second chance offers click here. The 2nd chance offer is not valid, it is just an attempt to get the buyer to send the scammer funds. Those are my highlights, this is a great article that is well worth a read!

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Another high profile eBay Vigilante.

April 10, 2006

On April 5th Jeffrey Young of ZDNet posted this
article on his blog. While I understand his frustration with the eBay transaction. It really infuriates me when people make sweeping generalizations about a market with hundreds of thousands of users from one bad transaction.

Here's my take on his "Musings":

1. Handbags- Most experienced eBayers know that the high end handbags are riddled with reproductions. As an eBayer since 1998 I would go to extraordinary lengths to ensure I am purchasing a "real" handbag. Anything that has a "Designer" is going to have reproductions surface on eBay sooner or later.

2. Second Chance Offers – I can understand how an eBay user who doesn't "read" the email in it's entirety would not understand the process. All second chance offers are not made because the winning bidder backed out. The majority of our 2nd chance offers are made because we have multiple pieces of the same item to sell. Obviously Jeffrey did not read the email closely enough where eBay states that the seller might have additional items to sell and this could be the reason the 2nd chance offer was made. If he suspects that the Second Chance offer "alludes" to shill bidding; why not do some research? How many of the sellers other items has this same bidder won in the last 2 weeks? I would say that if there were more than one or 2, then the bidder could be shill bidding.

3.Collusion among sellers – Many sellers have more than one account; this could have been the case with this seller. eBay only allows a seller to have 10 of a specific item live at any one time. To get around this the seller has to set up 2 or more accounts; which is actually legal on eBay. Also the similarity in this seller's description could be because the other seller has "copied" his discription.

4. The feedback ratings are meaningless – Well finally he has hit on something that has some grain of truth. However, the problem with feedback is the fact that eBayers DO live in fear of getting a negative for speaking their mind and leaving a truthful feedback. If you want to leave a negative for a seller make sure you contact the seller first and give them the opportunity to make things right. If they threaten you with negative feedback; then leave a very professional negative feedback that only states the facts and doesn't do any name calling. If the seller follows up with a negative of his own it can easily be seen as retaliatory especially if the seller resorts to name calling and making accusations. Even if you only have 10 feedback, if you comments are professional in their content; that will over ride any negative you may receive.

5. PayPal playing the float – Come on! This guy is angry about more than a bad eBay transaction! I have purchased hundreds of items through PayPal and they have never charged a fee for transfering money from a bank account. Paypal charges the person who is receiving the money the fees.

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Hello world!

April 7, 2006

This is my first post on this new blog.  I am excited to finally be taking this step.  Most of my posts will be my reflections on what is happening in the world of eBay.  I also have a passion for technology and programming so expect that from time to time.